Checked by the FlyClaims claims team
Compensation for Jet2 delays and cancellations
Was your Jet2 flight delayed by 3 hours or more, cancelled or overbooked? You may be owed up to €600 per passenger. Check your flight in 30 seconds; we deal with Jet2 for you.
Check compensationYour rights with Jet2
Jet2 must follow EU261 like every other airline. If your flight arrived 3 or more hours late, was cancelled less than 14 days before departure, or you were denied boarding, you can claim compensation based on the flight distance:
| Flight distance | Compensation | UK261 |
|---|---|---|
Up to 1,500 km e.g. Amsterdam – London | €250 | £220 |
1,500 – 3,500 km, or any flight within the EU over 1,500 km e.g. Berlin – Lisbon | €400 | £350 |
Over 3,500 km e.g. Paris – New York | €600 | £520 |
For delays, the arrival delay at your final destination must be 3 hours or more. Long-haul delays of 3–4 hours pay 50%.
All Jet2 flights departing from or arriving in the UK are covered by UK261, and flights departing the EU by EU261.
How to claim from Jet2
You can claim yourself through jet2.com, or let us do it. We send the claim, deal with refusals and take Jet2 to court if needed, for one fee of 20% incl. VAT.
Jet2 compensation: common questions
How much compensation does Jet2 pay?
Jet2 pays €250, €400 or €600 per passenger depending on flight distance, as set by EU261. For flights under UK261, £220, £350 or £520.
How long does Jet2 take to pay?
Most airlines pay within 2 to 12 weeks of receiving a complete claim. If Jet2 refuses without a valid reason, we can take legal action, which takes longer but costs you nothing extra.
Can Jet2 refuse because of bad weather or a technical problem?
Severe weather can exempt Jet2, but technical problems generally can't. Airlines sometimes give a reason that doesn't hold up; we check weather and air traffic data for your flight.
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