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Compensation for Iberia delays and cancellations

Was your Iberia flight delayed by 3 hours or more, cancelled or overbooked? You may be owed up to €600 per passenger. Check your flight in 30 seconds; we deal with Iberia for you.

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Your rights with Iberia

Iberia must follow EU261 like every other airline. If your flight arrived 3 or more hours late, was cancelled less than 14 days before departure, or you were denied boarding, you can claim compensation based on the flight distance:

Flight distanceCompensation

Up to 1,500 km

e.g. Amsterdam – London

€250

1,500 – 3,500 km, or any flight within the EU over 1,500 km

e.g. Berlin – Lisbon

€400

Over 3,500 km

e.g. Paris – New York

€600

For delays, the arrival delay at your final destination must be 3 hours or more. Long-haul delays of 3–4 hours pay 50%.

All Iberia flights departing from or arriving in the EU, EEA and Switzerland are covered.

Good to know about Iberia

Part of International Airlines Group (IAG). Each airline handles its own claims; refusals citing air traffic control restrictions are common and often worth challenging.

How to claim from Iberia

You can claim yourself through iberia.com, or let us do it. We send the claim, deal with refusals and take Iberia to court if needed, for one fee of 20% incl. VAT.

Iberia compensation: common questions

How much compensation does Iberia pay?

Iberia pays €250, €400 or €600 per passenger depending on flight distance, as set by EU261. For flights under UK261, £220, £350 or £520.

How long does Iberia take to pay?

Most airlines pay within 2 to 12 weeks of receiving a complete claim. If Iberia refuses without a valid reason, we can take legal action, which takes longer but costs you nothing extra.

Can Iberia refuse because of bad weather or a technical problem?

Severe weather can exempt Iberia, but technical problems generally can't. Airlines sometimes give a reason that doesn't hold up; we check weather and air traffic data for your flight.

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