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Compensation for Air Dolomiti delays and cancellations

Was your Air Dolomiti flight delayed by 3 hours or more, cancelled or overbooked? You may be owed up to €600 per passenger. Check your flight in 30 seconds; we deal with Air Dolomiti for you.

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Your rights with Air Dolomiti

Air Dolomiti must follow EU261 like every other airline. If your flight arrived 3 or more hours late, was cancelled less than 14 days before departure, or you were denied boarding, you can claim compensation based on the flight distance:

Flight distanceCompensation

Up to 1,500 km

e.g. Amsterdam – London

€250

1,500 – 3,500 km, or any flight within the EU over 1,500 km

e.g. Berlin – Lisbon

€400

Over 3,500 km

e.g. Paris – New York

€600

For delays, the arrival delay at your final destination must be 3 hours or more. Long-haul delays of 3–4 hours pay 50%.

All Air Dolomiti flights departing from or arriving in the EU, EEA and Switzerland are covered.

Good to know about Air Dolomiti

Part of the Lufthansa Group. Claims are handled through the group's central customer relations; refusals often cite weather or air traffic control, which we check against flight data.

How to claim from Air Dolomiti

You can claim yourself through airdolomiti.eu, or let us do it. We send the claim, deal with refusals and take Air Dolomiti to court if needed, for one fee of 20% incl. VAT.

Air Dolomiti compensation: common questions

How much compensation does Air Dolomiti pay?

Air Dolomiti pays €250, €400 or €600 per passenger depending on flight distance, as set by EU261. For flights under UK261, £220, £350 or £520.

How long does Air Dolomiti take to pay?

Most airlines pay within 2 to 12 weeks of receiving a complete claim. If Air Dolomiti refuses without a valid reason, we can take legal action, which takes longer but costs you nothing extra.

Can Air Dolomiti refuse because of bad weather or a technical problem?

Severe weather can exempt Air Dolomiti, but technical problems generally can't. Airlines sometimes give a reason that doesn't hold up; we check weather and air traffic data for your flight.

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