Checked by the FlyClaims claims team
Compensation for Luxair delays and cancellations
Was your Luxair flight delayed by 3 hours or more, cancelled or overbooked? You may be owed up to €600 per passenger. Check your flight in 30 seconds; we deal with Luxair for you.
Check compensationYour rights with Luxair
Luxair must follow EU261 like every other airline. If your flight arrived 3 or more hours late, was cancelled less than 14 days before departure, or you were denied boarding, you can claim compensation based on the flight distance:
| Flight distance | Compensation |
|---|---|
Up to 1,500 km e.g. Amsterdam – London | €250 |
1,500 – 3,500 km, or any flight within the EU over 1,500 km e.g. Berlin – Lisbon | €400 |
Over 3,500 km e.g. Paris – New York | €600 |
For delays, the arrival delay at your final destination must be 3 hours or more. Long-haul delays of 3–4 hours pay 50%.
All Luxair flights departing from or arriving in the EU, EEA and Switzerland are covered.
How to claim from Luxair
You can claim yourself through luxair.lu, or let us do it. We send the claim, deal with refusals and take Luxair to court if needed, for one fee of 20% incl. VAT.
Luxair compensation: common questions
How much compensation does Luxair pay?
Luxair pays €250, €400 or €600 per passenger depending on flight distance, as set by EU261. For flights under UK261, £220, £350 or £520.
How long does Luxair take to pay?
Most airlines pay within 2 to 12 weeks of receiving a complete claim. If Luxair refuses without a valid reason, we can take legal action, which takes longer but costs you nothing extra.
Can Luxair refuse because of bad weather or a technical problem?
Severe weather can exempt Luxair, but technical problems generally can't. Airlines sometimes give a reason that doesn't hold up; we check weather and air traffic data for your flight.
Find out what the airline owes you
Free check. Takes 30 seconds. No obligation.
Check my flight20% all-in · No win, no fee